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Industry 4.0 To Bring Good News To The Tourism Sector Of Vietnam

Travelers from around the world will now be able to experience Vietnam through various methods online. To take a virtual tour of some of the most beautiful spots in the country like Cu Chi Tunnels located in Ho Chi Minh City, Quan Su Pagoda and Tran Quoc Pagoda in Hanoi, they can download the mobile application VNGuide or they can check out the website VnTrip360.com. In order to experience a 5 star hotel in Saigon, however, they would have to book a flight and actually visit the country.

This is only the beginning for the tourism campaign launched by Vietnam as the department is planning to add more spots worthy to be called tourist destinations in the country. This will all present a digital experience to the visitors to give them a glimpse of what they can experience when they visit.

According to Mekong Innovative Startups in Tourism’s director, Jason Lusk who is also Asian Development Bank’s consultant, this digital tourism is a good starting point to introduce innovation into the tourism industry of the nation.

He said that there will be more opportunities in the future as Vietnam welcomes the Fourth Industrial Revolution. This will benefit not just travel tech startups in the country but also the entire tourism industry.

Vietnam National Tourism Administration’s chairman, Ha Van Sieu, said that industry 4.0 will have a huge impact on several fields but most especially tourism. He advised that it is now time for the country to think about the usage of technology when it comes to tourism.

Aside from the VR technology used in digitizing these tourist spots, travel agencies are also incorporating mobile applications in order to manage bookings in hotels and resorts as well as to monitor customer experiences.

Toan Dung Media Company’s director and the developer of VNGuide app, Nguyen Chi Thanh, said that it is the best time for them to popularize smart tourism in the country. Through employing 3D scanning technology, tourists will get to have a glimpse of the spots they are visiting before they actually come to the country. They can even check out a 5 star hotel in Saigon and see it up close as if they are already experiencing them.

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